Terms & Conditions
We TAF are registered at 1st Floor, Vindhya C6 Building, IIIT - Hyderabad Campus inafter referred to as TAF. At TAF, we value your trust & respect your privacy. This Privacy Policy provides you with details about the manner in which your data is collected, stored & used by us. You are advised to read this Privacy Policy carefully. By visiting TAF website/WAP site/applications you expressly give us consent to use & disclose your personal information in accordance with this Privacy Policy. If you do not agree to the terms of the policy, please do not use or access TAF website, WAP site or mobile applications. Note: Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to TAF desktop website.
    • We will not sell, share or rent your personal information to any 3rd party or use your email address/mobile number for unsolicited emails and/or SMS. Any emails and/or SMS sent by TAF will only be in connection with the provision of agreed services & products and this Privacy Policy. Periodically, we may reveal general statistical information about Paytm. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.
    • Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email ID, credit card number, cardholder name, card expiration date, information about your mobile phone and any details that may have been voluntarily provide by the user in connection with availing any of the services on TAF.
    • We use personal information to provide you with services & products you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about rides, products, services, updates, customize your experience, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions, etc.
    • All sales or Registrations are final with no refund or exchange permitted. TAF is not responsible for any purchase of Registration or product for an incorrect payment details. However, if in a transaction performed by you on the Site, money has been charged to your card or bank account and a service is not delivered within 24 hours of your completion of the transaction then you may inform us by sending an email to our customer services email address mentioned on the Contact Us page. Please include in the email the following details - the mobile number, Transaction date and Order Number. TAF shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the service then you will be refunded the money within 21 working days from the date of receipt of your email. All Refunds will be credited to your Semi Closed Wallet.
    • TAF will not accept any Cancellations for the Registration services.
    • As per government law all the services will be charged 14% Service Tax, 0.5% Swachh Bharat Tax
    • In no event will TAF or its contractors, agents, licensors, partners, suppliers be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to (i) this agreement, (ii) the services, the site or any reference site, or (iii) your use or inability to use the services, the site (including any and all materials) or any reference sites, even if TAF or a TAF authorized representative has been advised of the possibility of such damages. In no event will TAF or any of its contractors, directors, employees, agents, third party partners, licensors or suppliers total liability to you for all damages, liabilities, losses, and causes of action arising out of or relating to (i) this Agreement, (ii) the Services, (iii) your use or inability to use the Services or the Site (including any and all Materials) or any Reference Sites, or (iv) any other interactions with TAF, however caused and whether arising in contract, tort including negligence, warranty or otherwise, exceed the amount paid by you, if any, for using the portion of the Services or the Site giving rise to the cause of action or One Thousand Rupees (Rs.1000), whichever is less. You acknowledge and agree that TAF has offered its products and services, set its prices, and entered into this agreement in reliance upon the warranty disclaimers and the limitations of liability set forth herein, that the warranty disclaimers and the limitations of liability set forth herein reflect a reasonable and fair allocation of risk between you and TAF, and that the warranty disclaimers and the limitations of liability set forth herein form an essential basis of the bargain between you and TAF. TAF would not be able to provide the services to you on an economically reasonable basis without these limitations. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitations or exclusions may not apply to you. In such cases, TAF's liability will be limited to the fullest extent permitted by applicable law. This paragraph shall survive termination of this Agreement.
    • You agree to indemnify, save, and hold TAF, its affiliates, contractors, employees, officers, directors, agents and its third party suppliers, licensors, and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the Services or of the Site, any violation by you of this Agreement, or any breach of the representations, warranties, and covenants made by you herein. TAF reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify TAF, including rights to settle, and you agree to cooperate with TAF's defense and settlement of these claims. TAF will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of this Agreement.
    • The Services and the Site are owned and operated by TAF and/or third party licensors. The visual interfaces, graphics, design, compilation, information, computer code (including source code and object code), products, software, services, and all other elements of the Services and the Site provided by TAF (the “Materials”) are protected by Indian copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. As between you and TAF, all Materials, trademarks, service marks, and trade names contained on the Site are the property of TAF and/or third party licensors or suppliers. You agree not to remove, obscure, or alter TAF or any third party's copyright, patent, trademark, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Services. Except as expressly authorized by TAF, you agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Materials. TAF reserves all rights not expressly granted in this Agreement. If you have comments regarding the Services and the Site or ideas on how to improve it, please contact customer service. Please note that by doing so, you hereby irrevocably assign to TAF, and shall assign to TAF, all right, title and interest in and to all ideas and suggestions and any and all worldwide intellectual property rights associated therewith. You agree to perform such acts and execute such documents as may be reasonably necessary to perfect the foregoing rights.
    • TAF reserves the right to change, modify, add, or remove portions of this Agreement (each, a “change”) at any time by posting notification to the Site or otherwise communicating the notification to you. The changes will become effective, and shall be deemed accepted by you, 24 hours after the initial posting and shall apply immediately on a going-forward basis with respect to payment transactions initiated after the posting date. If you do not agree with any such modification, your sole and exclusive remedy is to terminate your use of the Services. For certain changes, TAF may be required under applicable law to give you advance notice, and TAF will comply with such requirements
    • Address: TAF, Vindhya C6 Building, 1st Floor, Above SBH Bank, IIIT - Hyderabad Campus, 500032

      Phno: 040 - 65557433

      Email: ride@thetaf.com